We are committed to generating enthusiasm among our clients for our brand and what we are constantly seeking for is their satisfaction towards the product and service that our company provides. The employees in charge of the installations constitute the Alfa Torres Technical Installation Team. This department is composed by a hardworking human team very much involved with the values of the company, together with its mission and vision.
Our employees are being continuously formed according to their role in the company. Their objective is to give technical response to any upcoming circumstances in every installation. Thus, it is very important in the company’s interest that its employees enjoy what they are doing, and we work hard to make sure that this remains always true.
Just like the rest of the departments of our company, as members of the Technical Service in Alfa Torres, we are engaged to generate utter client satisfaction regarding our brand and product. By acting at all times with integrity, we create a feeling of trustworthiness because of our ambition concerning service and professional installations. Another fact that needs to be highlighted in relation to our service is that we provide completely personalised product installations, paying special attention to all details and finishes of all projects we re involved.
In addition to standard jobs we, as an industrial company, do, we are proud of being a reference point of what might be considered as nearly impossible. We design the right solution for each type of project, regardless of how complicated it may seem. Not only we give our clients advise about the best solution of any problem, but we also provide the design, the technical drawings and documentation, and the related product certifications and approvals needed in each case.
Every team in Alfa Torres shares and respects the Group's corporate values, which are:
· Promote the client’s satisfaction, always trying to exceed its expectations.
· Individual responsibility regarding professional and personal situations.
· Absolute respect for all the interlocutors and their different points of view.
· Corporate humility and ornamental austerity in the way we transmit our values.
· Continuous improvement
· Respect for times and sense of urgency.
Feel free to let us know your impressions or opinions about the professionalism of our technicians. We are continuously improving and developing improvement plans based on our mistakes, which we value in a constructive way to make our reputation grow every day.